IT Service Management: Specification of IT Services. Die Fallstudie aus der Wirtschaftsinformatik

Teubner RA, Remfert C

Keywords

IT Service Management (ITSM); IT Service; IT Service Level Agreement (SLA); IT Service Specification

Cite as

Teubner, R., & Remfert, C. (2015). IT Service Management: Specification of IT Services. Die Fallstudie aus der Wirtschaftsinformatik. WISU — Das Wirtschaftsstudium, 44(6), 698–699.

Details

Publication type
Research article (journal)

Peer reviewed
No

Publication status
Published

Year
2015

Journal
WISU - Das Wirtschaftsstudium

Volume
44

Issue
6

Start page
698

End page
699

Language
English

ISSN
0340-3084