A common understanding and implementation guidance for Sales and Operations Execution

Seeling, Marcelo Xavier; Kalla, Christian; Benites, Maryele Vieira de Arruda; Scavarda, Luiz Felipe; Hellingrath, Bernd

Abstract

In uncertain business environments, the realisation of the Sales and Operations Planning (S&OP) plan is challenged due to impactful short-term risks. Herein, Sales and Operations Execution (S&OE) has emerged as a promising solution. However, literature on S&OE is still scarce, revealing a current lack of knowledge of how it works and how it can operationalised. This paper aims to address this gap by developing a framework towards a common understanding and guidance for S&OE. A two-step research approach was followed, embracing expert interviews and a multiple case study. Results should aid firms in implementing S&OE in their real-life settings.

Keywords

supply chain planning; S&OP; vertical alignment; uncertain environment; early action

Cite as

Seeling, M. X., Kalla, C., Benites, M. V. d. A., Scavarda, L. F., & Hellingrath, B. (2024). A common understanding and implementation guidance for Sales and Operations Execution. In IPSERA, (Ed.), Proceedings of the 33rd International Purchasing & Supply Education & Research Association Conference (pp. 1–10). Rio de Janeiro, Brazil: International Purchasing & Supply Education & Research Association.

Details

Publication type
Research article in proceedings (conference)

Peer reviewed
Yes

Publication status
Published

Year
2024

Conference
International Purchasing & Supply Education & Research Association Conference

Venue
Rio de Janeiro

Book title
Proceedings of the 33rd International Purchasing & Supply Education & Research Association Conference

Editor
IPSERA

Start page
1

End page
10

Publisher
International Purchasing & Supply Education & Research Association

Place
Rio de Janeiro, Brazil

Language
English