Development of a Performance Measurement for Humanitarian Logistics

Widera Adam

Abstract
The aim of the research proposed is the development of a process-driven, reusable, modular, and adaptable performance measurement system for humanitarian logistics considering the possible support and necessary extensions and recommendations for supply chain management tools employed by humanitarian organizations. The aims of the thesis are followed by (1.) the development of a PMS for humanitarian logistics, (2) its application and validation, (3.) and a research of its compatibility with and possible inclusion in existing SCM-tools for humanitarian logistics. The results put humanitarian organizations in a position easily to collect and analyze relevant data on logistics processes respecting their organization-specific strategy. The improvement of logistics performance and reduction of logistics related costs are facilitated.

Keywords
Humanitarian Logistics; Performance Measurement; Performance Measurement System