Applying Business Process Modeling Tools in Enterprise Resource Planning System Replacements - A Case Study

Groß Stephan, Holler Justus

Abstract
Enterprise resource planning systems are the IT backbone of companies in the IT markets and in all those where efficient and integrated business processes are a necessity to stay competitive. As the markets change also the IT requirements do and the need for an Enterprise resource planning system replacement rises. This article argues that business process modeling tools can be used to document and communicate changes in the operational and organizational structure related to the replacement. The suitability of a tool with typical modeling features is evaluated within a project. The findings regarding semantics, structure, documentation, and re-usability are discussed and an outlook for future research is given.

Keywords
Change Management; Business Process Modeling Tool; Enterprise Resource Planning