Communication Roles in Public Events – A Case Study on Twitter Communication
Abstract
Whilst many studies have looked at the characteristics of effective communications via social media platforms, their use during extreme events to communicate and organize is still relatively uncharted. We have even less understanding of the roles that extreme event participants play via their use of social media, and this study seeks to address this gap in our knowledge. We analyze the Twitter data related to the 1st May (Labour Day) 2014 event in Germany to identify participant roles in this event, and the impact their tweets had on other participants. From this analysis we draw some tentative conclusions about role and their impact and highlight areas for further investigation.
Keywords
Krise; Social Media; Twitter; Berlin
Cite as
Mirbabaie, M., Ehnis, C., Stieglitz, S., & Bunker, D. (2014). Communication Roles in Public Events — A Case Study on Twitter Communication. In Doolin, B., Lamprou, E., Mitev, N., & McLeod, L. (Eds.), Information Systems and Global Assemblages (pp. 207–218). Springer.Details
Publication type
Research article in proceedings (conference)
Peer reviewed
Yes
Publication status
Published
Year
2014
Conference
IFIP 8.2 2014 Conference
Venue
Auckland, New Zealand
Book title
Information Systems and Global Assemblages
Editor
Doolin Bill, Lamprou Eleni, Mitev Nathalie, McLeod Laurie
Start page
207
End page
218
Volume
446
Publisher
Springer
Language
English