Communication Roles in Public Events – A Case Study on Twitter Communication

Mirbabaie Milad, Ehnis Christian, Stieglitz Stefan, Bunker Deborah


Abstract
Whilst many studies have looked at the characteristics of effective communications via social media platforms, their use during extreme events to communicate and organize is still relatively uncharted. We have even less understanding of the roles that extreme event participants play via their use of social media, and this study seeks to address this gap in our knowledge. We analyze the Twitter data related to the 1st May (Labour Day) 2014 event in Germany to identify participant roles in this event, and the impact their tweets had on other participants. From this analysis we draw some tentative conclusions about role and their impact and highlight areas for further investigation.

Keywords
Krise, Social Media, Twitter, Berlin



Publication type
Conference Paper

Peer reviewed
Yes

Publication status
Published

Year
2014

Conference
IFIP 8.2 2014 Conference

Venue
Auckland, New Zealand

Book title
Information Systems and Global Assemblages

Editor
Doolin Bill, Lamprou Eleni, Mitev Nathalie, McLeod Laurie

Pages range
207-218

Volume
446

Publisher
Springer

Language
English