Dealing with Complexity in Design Science Research: Using Design Echelons to Support Planning, Conducting, and Communicating Design Knowledge Contributions

Tuunanen, T.; Winter, R.; vom Brocke, J.


Abstract

Design science research (DSR) aims to generate knowledge about innovative solutions to real-world problems. Consequently, DSR needs to deal with the complexity related to problem and solution spaces involving sociotechnical phenomena that people perceive differently and are subject to constant change. This complexity poses challenges to sequential, process-based approaches—specifically, the existing DSR methodology. We designed a DSR methodology that extends existing approaches by adding a complementary organizing logic to address complexity. Based on the theory of hierarchical, multilevel systems, we suggest organizing DSR based on the concept of “echelons”—meaning decomposing DSR projects into smaller logically coherent self-contained parts—and suggest a set of five design echelons that imply a hierarchical organizing logic for DSR projects. The echeloned DSR (eDSR) methodology was developed in five iterations, involving seven design and evaluation episodes.

Keywords
design science research; methodology; research project complexity; design knowledge development; organizing logic; design echelon; echelon-specific validation



Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2024

Journal
MIS Quarterly

Volume
48

Issue
2

Start page
427

End page
458

ISSN
2162-9730

DOI

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