Formalized Approach for Managing IS-Enabled Organizational Transformation

Kupriyanov Yuri, Taratoukhine Victor


Abstract
Within this paper authors present the formalized approach vastly based on the adaptation of a well-known technique House of Quality for managing IS-enabled organizational transformation. The provided approach is meant to support designing rational set of organizational change management measures during information system implementation project under the condition of cost and time constraints and thus build an explicit link with quantified coefficients showing the relations between organizational business benefits and organizational change management measures.



Publication type
Chapter in Book

Peer reviewed
Yes

Publication status
Published

Year
2013

Book title
Promoting business process management excellence in Russia: Proceedings and report of the PropelleR 2012 Workshop held in Moscow, April 24 to 26, 2012

Editor
Becker J., Matzner M.

Pages range
43-50

Volume
15

Title of series
Working Papers, ERCIS - European Research Center for Information Systems

Language
English

DOI