Formalized Approach for Managing IS-Enabled Organizational Transformation
Kupriyanov Yuri, Taratoukhine Victor
Abstract
Within this paper authors present the formalized approach vastly based on the adaptation of a well-known technique House of Quality for managing IS-enabled organizational transformation. The provided approach is meant to support designing rational set of organizational change management measures during information system implementation project under the condition of cost and time constraints and thus build an explicit link with quantified coefficients showing the relations between organizational business benefits and organizational change management measures.
Publication type
Research article (book contribution)
Peer reviewed
Yes
Publication status
Published
Year
2013
Book title
Promoting business process management excellence in Russia: Proceedings and report of the PropelleR 2012 Workshop held in Moscow, April 24 to 26, 2012
Editor
Becker J., Matzner M.
Start page
43
End page
50
Volume
15
Title of series
Working Papers, ERCIS - European Research Center for Information Systems
Language
English