When the Stars Shine Too Bright: The Influence of Multidimensional Ratings on Online Consumer Ratings
Schneider C; Weinmann M; Mohr PN; vom Brocke J
Keywords
online ratings; biases; accessibility-diagnosticity framework; experiments
Publication type
Research article (journal)
Peer reviewed
Yes
Publication status
Published
Year
2021
Journal
Management Science
Volume
67
Issue
6
Start page
3871
End page
3898
ISSN
0025-1909
DOI