Service Portfolio Measurement (SPM): A Decision Support System for the Management of Service-Oriented Information Systems

vom Brocke J

Keywords

evaluation of services engineering; outtasking performance measurement; service-oriented business process management; total costs of ownership; return on investment

Cite as

vom Brocke, J. (2006). Service Portfolio Measurement (SPM): A Decision Support System for the Management of Service-Oriented Information Systems. In Qiu, R. (Ed.), Enterprise Service Computing (pp. 58–90). Hershey, PA, USA: Idea Group Publ.

Details

Publication type
Research article (book contribution)

Peer reviewed
Yes

Publication status
Published

Year
2006

Book title
Enterprise Service Computing

Editor
Qiu R

Start page
58

End page
90

Publisher
Idea Group Publ

Place
Hershey, PA, USA

ISBN
9781599041803