Service Portfolio Measurement (SPM): A Decision Support System for the Management of Service-Oriented Information Systems
vom Brocke J
Keywords
evaluation of services engineering; outtasking performance measurement; service-oriented business process management; total costs of ownership; return on investment
Publication type
Research article (book contribution)
Peer reviewed
Yes
Publication status
Published
Year
2006
Book title
Enterprise Service Computing
Editor
Qiu R
Start page
58
End page
90
Publisher
Idea Group Publ
Place
Hershey, PA, USA
ISBN
9781599041803