Justifying ECM Investments with the Return on Process Transformation: The Case of an ECM-Driven Transformation of Sales Processes at Hilti Corporation
vom Brocke J; Sonnenberg C; Buddendick C
Keywords
ECM
Publication type
Research article (book contribution)
Peer reviewed
Yes
Publication status
Published
Year
2014
Book title
Enterprise Content Management in Information Systems Research
Editor
vom Brocke J; Simons A
Start page
255
End page
277
Title of series
Progress in IS
Publisher
Springer
Place
Berlin and Heidelberg
ISBN
978-3-642-39714-1
DOI