Structuring Continuous Education Offers for E-Government-Competence Acquisition: A Morphological Box

Koelmann, Holger; Koddebusch, Michael; Bücker, Julia; Egloffstein, Marc; Becker, Jörg

Abstract

Being involved in all facets of the digital transformation of the public sector, public officials play a pivotal role in successfully pursuing the transformative process. Hence, they must be equipped with the
means to actively partake in creating a digitalized public sector, making the acquisition of e-government-competences indispensable. However, we must observe an increasing gap between the degree of required
and obtained e-government-competences in the workforce of public sector organizations in developed countries, especially in examples such as Germany. This is also due to public officials being unable to select and attend the individually appropriate continuous education offers for them.
To provide a means for structuring the decision-relevant criteria when choosing continuous education offers for e-government-competences, we develop a morphological box depicting the conceptual dimensions for
such offers as the main result of this study. To that end, we conducted an in-depth interview study, aggregating the perspectives of relevant stakeholders from the German public sector.

Keywords
E-Competences · E-Government · Public Sector Digitalization · Continuous Education