Proactivity in digital public services: A conceptual analysis

Scholta, Hendrik; Lindgren, Ida

Abstract


Keywords

Proactive public service; No-stop government; Administrative burden; Public service-dominant logic

Cite as

Scholta, H., & Lindgren, I. (2023). Proactivity in digital public services: A conceptual analysis. Government Information Quarterly, 40(3).

Details

Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2023

Journal
Government Information Quarterly

Volume
40

Issue
3

Language
English

ISSN
0740-624X

DOI
https://doi.org/10.1016/j.giq.2023.101832

Full text
https://www.sciencedirect.com/