Designing sales and operations planning for uncertain environments: an empirical investigation from an enterprise architecture perspective
Abstract
While Sales and Operations Planning (S&OP) is considered a valuable planning practice in stable environments, its effectiveness declines in uncertain environments. An advancement of the common S&OP design is therefore necessary. Academics and practitioners suggest the integration of S&OP with Supply Chain Risk Management (SCRM) activities. In this paper, it is investigated which SCRM activities should be considered within S&OP and how they could be integrated within the S&OP design, which embraces the S&OP process, the involved people, and the required IT systems. An exploratory survey with S&OP experts is conducted to answer these two questions.
Keywords
supply chain uncertainty; context-specific S&OP; survey research
Cite as
Kalla, C., Kreuter, T., Alberts, J., Scavarda, L. F., & Hellingrath, B. (2022). Designing sales and operations planning for uncertain environments: an empirical investigation from an enterprise architecture perspective. In EurOMA, (Ed.), Proceedings of the 29th International Annual European Operations Management Association Conference (pp. 1–10). Berlin, Germany: European Operations Management Association.Details
Publication type
Research article in proceedings (conference)
Peer reviewed
Yes
Publication status
Published
Year
2022
Conference
European Operations Management Association Conference
Venue
Berlin
Book title
Proceedings of the 29th International Annual European Operations Management Association Conference
Editor
EurOMA
Start page
1
End page
10
Publisher
European Operations Management Association
Place
Berlin, Germany
Language
English