Designing sales and operations planning for uncertain environments: an empirical investigation from an enterprise architecture perspective

Kalla, Christian; Kreuter, Tobias; Alberts, Jens; Scavarda, Luiz Felipe; Hellingrath, Bernd


Abstract

While Sales and Operations Planning (S&OP) is considered a valuable planning practice in stable environments, its effectiveness declines in uncertain environments. An advancement of the common S&OP design is therefore necessary. Academics and practitioners suggest the integration of S&OP with Supply Chain Risk Management (SCRM) activities. In this paper, it is investigated which SCRM activities should be considered within S&OP and how they could be integrated within the S&OP design, which embraces the S&OP process, the involved people, and the required IT systems. An exploratory survey with S&OP experts is conducted to answer these two questions.

Keywords
supply chain uncertainty; context-specific S&OP; survey research



Publication type
Forschungsartikel in Sammelband (Konferenz)

Peer reviewed
Yes

Publication status
Published

Year
2022

Conference
European Operations Management Association Conference

Venue
Berlin

Book title
Proceedings of the 29th International Annual European Operations Management Association Conference

Editor
EurOMA

Start page
1

End page
10

Publisher
European Operations Management Association

Place
Berlin, Germany

Language
English