A Blueprint for Event-driven Business Activity Management

Janiesch Christian, Matzner Matzner, Müller Oliver


Abstract
Timely insight into a company's business processes is of great importance for operational efficiency. However, still today companies struggle with the inflexibility of monitoring solutions and reacting to process information on time. We review the current state of the art of business process management and analytics and put it in relation to complex event processing to explore process data. Following the tri-partition in complex event processing of event producer, processor, and consumer, we develop an architecture for event-driven business activity management which is capable of delivering blueprints for flexible business activity monitoring as well as closed loop action to manage the full circle of automated insight to action. We close with a discussion of future research directions.

Keywords
Reference architecture, Complex event processing, Business process management, Business process analytics, Business activity management



Publication type
Conference Paper

Peer reviewed
Yes

Publication status
Published

Year
2011

Conference
9th International Conference on Business Process Management (BPM 2011)

Venue
Clermont-Ferrand, France

Book title
Proceedings of the 9th International Conference Business Process Management (BPM 2011)

Editor
Rinderle-Ma Stefanie, Toumani Farouk, Wolf Karsten

Pages range
17-28

Volume
6896

Title of series
Lecture Notes in Computer Science (LNCS)

Publisher
Springer

Place
Berlin

Language
English

DOI