Open Source Public Sector Business Intelligence Systems
Becker Jörg, Niehaves Björn, Müller-Wienbergen Felix, Matzner Martin
Abstract
Although business intelligence (BI) solutions have been a long-standing topic of major interest in private sector, public administrations (PA), however, took only first steps towards strategic management. While PA are obliged to implement new public management (NPM) approaches, such as new accounting systems or an output-oriented management, to collect management-relevant data, there is little support regarding how to employ these new structures in terms of BI. Here, balanced scorecards (BSC) can provide a valuable conceptual basis. This chapter presents a design science-oriented case study on BI design and organisational implementation in a medium-sized local PA facing core problems of such an approach. A case study analysis identifies generalisable issues.
Cite as
Becker, J., Niehaves, B., Müller-Wienbergen, F., & Matzner, M. (2007). Open Source Public Sector Business Intelligence Systems. In Wojtkowski, W., Wojtkowski, G., Lang, M., Conboy, K., & Barry, C. (Eds.),
Information Systems Development: Challenges in Practice, Theory, and Education (pp. 379–391). New York City, NY, USA: Springer.
Details
Publication type
Research article in proceedings (conference)
Peer reviewed
Yes
Publication status
Published
Year
2007
Conference
Information Systems Development (ISD 2007)
Venue
Galway, Ireland
Book title
Information Systems Development: Challenges in Practice, Theory, and Education
Editor
Wojtkowski Wita, Wojtkowski Gregory, Lang Michael, Conboy Kieran, Barry Chris
Start page
379
End page
391
Publisher
Springer
Place
New York City, NY, USA
Language
English
ISSN
978-0387304038
DOI
