A Process Modeling Language for the Public Sector - the PICTURE Approach
Becker J, Lis L, Pfeiffer D, Räckers M
Public administrations are facing an increased service level demand from citizens and companies which comes along with reduced financial scope. Higher process efficiency as well as time and cost savings are required to cope with this challenge. To achieve this, transparency about the existing process landscape is required to identify reorganization potential. In this paper the PICTURE-approach for analyzing process models in public administrations is presented. PICTURE is a domainspecific modeling language with embedded semantics. It allows for coarse granular modeling and analyses of the whole process landscape in public administrations.
process modeling, public sector, PICTURE, domain specific modeling language