Design Principles for Online Platforms Fostering Deliberative Political Discourse

Vebrova, Michaela; Petrosyan, Lusine; Volkmer, Lucas Alexander; Distel, Bettina


Abstract
The design choices behind online participatory platforms, intended to facilitate interaction between citizens and government representatives, frequently undermine the potential for genuine democratic deliberation. This article presents a set of six success criteria for publicly owned online participatory platforms designed to facilitate the process of deliberation: political privacy, discursive diversity, reciprocity, reflexivity, availability of information, and perceived impact. In addition, 12 design principles that support these success criteria are formulated, whose use might increase the effective implementation and take-up of publicly owned online participatory platforms fostering democratic deliberation.

Keywords
deliberation; participation; design science research



Publication type
Forschungsartikel als ePaper (Konferenz)

Peer reviewed
Yes

Publication status
Published

Year
2022

Conference
17th International Conference on Wirtschaftsinformatik

Venue
Nürnberg

Pages range
1-16

Language
English

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