Seven Paradoxes of Business Process Management in a Hyper-Connected World

Beverungen, Daniel; Buijs, Joos; Becker, Jörg; di Ciccio, Claudio; van der Aalst, Will; Bartelheimer, Christian; vom Brocke, Jan; Comuzzi, Marco; Kraume, Karsten; Leopold, Henrik; Matzner, Martin; Mendling, Jan; Ogonek, Nadine; Post, Till; Resinas, Manuel; Revoredo, Kate; del-Río-Ortega, Adela; la Rosa, Marcello; Santoro, Flavia; Solti, Andreas; Song, Minseok; Stein, Armin; Stierle, Matthias; Wolf, Verena


Abstract
Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes - but also boosts their complexity to a new level. We need to discuss how the BPM disciplinecan find new ways for identifying, analyzing, designing, implementing, executing, andmonitoring business processes. In this research note, we explore selected transformative trends and discuss their impact on current theories and IT artifacts inthe BPM discipline to stimulate transformative thinking and prospective research in our field.

Keywords
Business Process Management; Research Agenda; European Perspective



Publication type
Forschungsartikel (Zeitschrift)

Peer reviewed
Yes

Publication status
Published

Year
2020

Journal
Business & Information Systems Engineering

Volume
63

Issue
2

Start page
145

End page
156

Language
English

ISSN
2363-7005

DOI

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