Seven Paradoxes of Business Process Management in a Hyper-Connected World
Beverungen, Daniel; Buijs, Joos; Becker, Jörg; di Ciccio, Claudio; van der Aalst, Will; Bartelheimer, Christian; vom Brocke, Jan; Comuzzi, Marco; Kraume, Karsten; Leopold, Henrik; Matzner, Martin; Mendling, Jan; Ogonek, Nadine; Post, Till; Resinas, Manuel; Revoredo, Kate; del-Río-Ortega, Adela; la Rosa, Marcello; Santoro, Flavia; Solti, Andreas; Song, Minseok; Stein, Armin; Stierle, Matthias; Wolf, Verena
Abstract
Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes - but also boosts their complexity to a new level. We need to discuss how the BPM disciplinecan find new ways for identifying, analyzing, designing, implementing, executing, andmonitoring business processes. In this research note, we explore selected transformative trends and discuss their impact on current theories and IT artifacts inthe BPM discipline to stimulate transformative thinking and prospective research in our field.
Keywords
Business Process Management; Research Agenda; European Perspective
Cite as
Beverungen, D., Buijs, J., Becker, J., di, C. C., van der, A. W., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K., del-Río-Ortega, A., la, R. M., Santoro, F., Solti, A., Song, M., Stein, A., Stierle, M., & Wolf, V. (2020). Seven Paradoxes of Business Process Management in a Hyper-Connected World.
Business & Information Systems Engineering (BISE),
63(2), 145–156.
Details
Publication type
Research article (journal)
Peer reviewed
Yes
Publication status
Published
Year
2020
Journal
Business & Information Systems Engineering
Volume
63
Issue
2
Start page
145
End page
156
Language
English
ISSN
2363-7005
DOI
Full text
