An Exploration into IT Programs and their Management. Findings from Multiple Case Study Research
Teubner, R. A.
Abstract
The use of IT to drive organizational change has gained momentum in today's organizations. Inresponse to the practical demand for guidance on managing such change, professional institutionshave issued industry standards for Program Management (PgM). However, research on theapplicability of PgM to manage IT-based change is scant. The present article adds to research andpractice by giving insight into five IT programs that ran into difficulties and the managementchallenges involved.
Keywords
Information technology (IT); IT-based infrastructure; IT-based change; Technochange; IT project management; IT programs; IT program management; digital transformation