On the Development of the BPM Governance Matrix: The Case of Endress+Hauser
Abstract
We are reporting on a large BPM redesign project at Endress+Hauser (E+H), a globally operating company in the measurement and automation industry. E+H aimed to reallocate roles and responsibilities of their business process management (BPM) within the existing organization but lacked a tool or framework to guide them in this endeavor.
Keywords
Process mining; Business project management; Business transformation; Digital innovation; BPM; BPM billboard; Corporate strategy; Business automation; Agile business processes; BPM governance; Process reference framework; Strategic alignment of processes; Patient-centric processes; Deep learning; Business process architecture; Data-driven decision making
Cite as
vom Brocke, J., Weber, M., Baumgartner, C., Röettcher, A., & Segerlund, S. (2025). On the Development of the BPM Governance Matrix: The Case of Endress+Hauser. In vom Brocke, J., Mendling, J., & Rosemann, M. (Eds.), Business Process Management Cases Vol. 3: Implementation in Practice (pp. 227–238). Cham: Springer.Details
Publication type
Research article (book contribution)
Peer reviewed
Yes
Publication status
Published
Year
2025
Book title
Business Process Management Cases Vol. 3: Implementation in Practice
Editor
vom Brocke J., Mendling J. & Rosemann M.
Start page
227
End page
238
Publisher
Springer
Place
Cham
DOI