A Review on the Customer Role in Smart Service Co-Creation

Voss, Marleen; Ebel, Martin; Drenhaus, Dennis; Marus, Thomas

Keywords

Customer; Smart Service; Co-Creation

Cite as

Voss, M., Ebel, M., Drenhaus, D., & Marus, T. (2022). A Review on the Customer Role in Smart Service Co-Creation.

Details

Publication type
Research article in digital collection (conference)

Peer reviewed
Yes

Publication status
Published

Year
2022

Conference
Hawaii International Conference on System Sciences (HICSS)

Venue
Maui, Hawaii