Benevolent Business Processes-Design Guidelines Beyond Transactional Value
Rosemann, Michael; Ostern, Nadine; Voss, Marleen; Bandara, Wasana
Keywords
BPM; Benevolence; Design Guidelines
Publication type
Research article in digital collection (conference)
Peer reviewed
Yes
Publication status
Published
Year
2023
Conference
International Conference on Business Process Management
Venue
Utrecht
DOI