Benevolent Business Processes-Design Guidelines Beyond Transactional Value

Rosemann, Michael; Ostern, Nadine; Voss, Marleen; Bandara, Wasana


Keywords
BPM; Benevolence; Design Guidelines



Publication type
Research article in digital collection (conference)

Peer reviewed
Yes

Publication status
Published

Year
2023

Conference
International Conference on Business Process Management

Venue
Utrecht

DOI