Benevolent Business Processes-Design Guidelines Beyond Transactional Value

Rosemann, Michael; Ostern, Nadine; Voss, Marleen; Bandara, Wasana

Keywords

BPM; Benevolence; Design Guidelines

Cite as

Rosemann, M., Ostern, N., Voss, M., & Bandara, W. (2023). Benevolent Business Processes-Design Guidelines Beyond Transactional Value.

Details

Publication type
Research article in digital collection (conference)

Peer reviewed
Yes

Publication status
Published

Year
2023

Conference
International Conference on Business Process Management

Venue
Utrecht

DOI
https://doi.org/10.1007/978-3-031-41620-0_26