GovLearn: A Digital Tool to Empower Public Servants in their Search for Digital Government Competence Education

Koddebusch, Michael; Brützke, Paul; Becker, Jörg


Abstract

Developing digital government competences among public servants is crucial for the digital transformation of public organizations and the broader public sector. 
Traditional undergraduate education and apprenticeships are often insufficient for imparting these competences, and demographic trends necessitate exploring alternative methods for competence development. 
Professional development thus becomes particularly significant. 
A major hurdle is that public servants frequently lack awareness of their own digital government competence needs, and the array of available training opportunities is disorganized. 
To address these issues, we employed design science research. 
We designed, developed, and evaluated \textit{GovLearn}, a digital tool that aids public servants in identifying their individual digital government competence requirements and provides tailored continuous education recommendations. 
This tool represents a significant step towards enhancing the capability of public servants to navigate and benefit from continuous education opportunities in a structured manner.

Keywords
Digital Government; E-Government; Comeptence; Design Science Research; Public Servant



Publication type
Research article in proceedings (conference)

Peer reviewed
Yes

Publication status
Published

Year
2024

Conference
7. Fachtagung Rechts- und Verwaltungsinformatik (RVI 2024)

Venue
Wiesbaden

Book title
7. Fachtagung Rechts- und Verwaltungsinformatik (RVI 2024) Neue Wege der Zusammenarbeit und Vernetzung für digitale Transformation und Verwaltungsmodernisierung, 25.–26. September 2024, Wiesbaden

Editor
Wimmer, Maria; Räckers, Michael; Hünemohr, Holger

Start page
175

End page
188

Publisher
Gesellschaft für Informatik

Place
Bonn

ISBN
978-3-88579-745-6

DOI