Collaborative Business Process Management – A Literature-based Analysis of Methods for Supporting Model Understandability

Hermann A, Scholta H, Bräuer S, Becker J


Abstract
Due to the growing amount of cooperative business scenarios, collaborative Business Process Management (cBPM) has emerged. The increased number of stakeholders with minor expertise in process modeling leads to a high relevance of model understandability in cBPM contexts. Despite extensive works in the research fields of cBPM and model understandability in BPM, there is no analysis and comprehensive overview of methods supporting process model understandability in cBPM scenarios. To address this research gap, this paper presents the results of a literature review. The paper identifies concepts for supporting model understandability in BPM, provides an overview of methods implementing these concepts, and discusses the methods' applicability in cBPM. The four concepts process model transformation, process model visualization, process model description, and modeling support are introduced. Subsequently, 69 methods are classified and discussed in the context of cBPM. Results contribute to revealing existing academic voids and can guide practitioners in cBPM scenarios.

Keywords
Business Process Management; Collaborative Business Process Management; Model Understandability; Literature Review



Publication type
Conference Paper

Peer reviewed
Yes

Publication status
Published

Year
2017

Conference
13. Internationale Tagung Wirtschaftsinformatik (WI 2017)

Venue
St.Gallen

Book title
Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen

Editor
Leimeister J M, Brenner W

Start page
286

End page
300

Place
St. Gallen

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