The Tale of e-Government: A Review of the Stories that Have Been Told So Far and What is Yet to Come
Ogonek Nadine
Abstract
Since its first appearance, the concept of e-Government has evolved into a recognized means thathas helped the public sector to increase its efficiencyand effectiveness. A lot of research has therefore beendone in this area to elaborate on the different aspectsencompassing this concept. However, when looking atthe existing e-Government literature, research mostlyfocuses on one specific aspect of e-Government andthere are few generic publications that provide anoverview of the diversity of this interdisciplinaryresearch field over a longer term period. This studyanalyzes the abstracts of eight e-Government journalsfrom 2000 to 2016 by means of a quantitative textmining analysis, backed by a qualitative Delphiapproach. The article concludes with a discussion onthe findings and implications as well as directions forfuture research.
Keywords
e-Government; topics; text mining; review