Designing the digital workplace of the future – what scholars recommend to practitioners
The digital workplace is widely acknowledged as an important organizational asset for optimizing knowledge worker productivity. While there is no particular research stream on the digital workplace, scholars have conducted intensive research on related topics. This study aims to summarize the practical implications of the current academic body of knowledge on the digital workplace. For this purpose, a screening of academic-practitioner literature was conducted, followed by a systematic review of academic top journal literature. The screening revealed four main research topics on the digital workplace that are present in academic-practitioner literature: 1) Collaboration, 2) Compliance, 3) Mobility, and 4) Stress and overload. Based on the four topics, this study categorizes practical implications on the digital workplace into 15 concepts. Thereby, it provides two main contributions. First, the study delivers condensed information for practitioners about digital workplace design. Second, the results shed light on the relevance of IS research.
Digital workplace, Collaboration, Compliance, Mobility, Stress, Overload