Disentangling the Problem Space: A Validated Problem Statement for Sustainability Support Systems

Beermann, V.; Rieder, A.; Uebernickel, F.; vom Brocke, J.


Abstract

The literature on information systems (IS) has produced empirical evidence that IS can support behavior changes toward sustainability. Leveraging design science research (DSR) methodologies, this paper concentrates on the problem analysis around designing for sustainable behavior, especially by investigating the challenges and potential solutions to resource conservation of energy and water in residential environments. Collaborating with a real estate management firm, we employ the echeloned DSR (eDSR) approach in a field setting, focusing on the problem analysis echelon to refine the problem of encouraging sustainable behaviors among residents. We contribute to the DSR body of knowledge by demonstrating the utility of the eDSR methodology in navigating complex problem spaces, particularly those related to sustainability in IS. We provide a detailed account of our problem-analysis process and offer insights into the role of continuous problem refinement in DSR.

Keywords
design science research; problem space



Publication type
Research article in proceedings (conference)

Peer reviewed
Yes

Publication status
Published

Year
2024

Conference
19th International Conference on Design Science Research in Information Systems and Technology

Venue
Trollhättan

Book title
Proceedings of the 19th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2024)

Editor
Mandviwalla, M.; Söllner, M.; Tuunanen, T.

Start page
3

End page
17

Publisher
Springer

Place
Cham

DOI