Improving IT-Service Business Processes by Integrating Mobility: The Role of User Participation Results from Five Case Studies

vom Brocke J; Thurnher B; Winkler D

Keywords

IT-Service Business Processes

Cite as

vom Brocke, J., Thurnher, B., & Winkler, D. (2008). Improving IT-Service Business Processes by Integrating Mobility: The Role of User Participation Results from Five Case Studies. In Arabnia, H., & Bahrami, A. (Eds.), Proceedings of the 2008 International Conference on E-Learning, E-Business, Enterprise Information Systems, and E-Government (EE 2008) (pp. 298–204). Las Vegas: CSREA Press.

Details

Publication type
Research article in proceedings (conference)

Peer reviewed
Yes

Publication status
Published

Year
2008

Conference
2008 International Conference on E-Learning, E-Business, Enterprise Information Systems, and E-Government

Venue
Las Vegas

Book title
Proceedings of the 2008 International Conference on E-Learning, E-Business, Enterprise Information Systems, and E-Government (EE 2008)

Editor
Arabnia HR; Bahrami A

Start page
298

End page
204

Publisher
CSREA Press

Place
Las Vegas

ISBN
1-60132-063-9