IT Service Management Revisited - Insights from Seven Years of Action Research

Teubner A, Remfert C

Cite as

Teubner, A., & Remfert, C. (2012). IT Service Management Revisited — Insights from Seven Years of Action Research. In Proceedings of the International Conference on Information Resources Management, Vienna, 14 pp.

Details

Publication type
Research article in proceedings (conference)

Peer reviewed
Yes

Publication status
Published

Year
2012

Conference
International Conference on Information Resources Management

Venue
Vienna

Pages range
14 pp.

Language
English