Making Business Systems in the Telecommunication Industry more Customer-Oriented - An Analysis of Real-life Transformation Projects

Czarnecki C, Winkelmann A, Spiliopoulou M

Cite as

Czarnecki, C., Winkelmann, A., & Spiliopoulou, M. (2010). Making Business Systems in the Telecommunication Industry more Customer-Oriented — An Analysis of Real-life Transformation Projects.

Details

Publication type
Research article in proceedings (conference)

Publication status
Published

Year
2010