Toward a Process-Centered Organization: The Operational Excellence Journey at Getzner

Eggarter, Magdalena; Keiser, Katharina; Franzoi, Sandro

Keywords

process-centered; operational excellence; business process management;

Cite as

Eggarter, M., Keiser, K., & Franzoi, S. (2025). Toward a Process-Centered Organization: The Operational Excellence Journey at Getzner. In vom Brocke, J., Mendling, J., & Rosemann, M. (Eds.), Business Process Management Cases Vol. 3: Implementation in Practice (pp. 149–161). Cham: Springer.

Details

Publication type
Research article (book contribution)

Peer reviewed
Yes

Publication status
Published

Year
2025

Book title
Business Process Management Cases Vol. 3: Implementation in Practice

Editor
vom Brocke J., Mendling J. & Rosemann M.

Start page
149

End page
161

Publisher
Springer

Place
Cham

DOI

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