Managing Business Processes in Times of Continuous Change. Balancing Emergence and Control
vom Brocke J., Franzoi S., Kipping G. & Grisold T.
Abstract
Organizations need to continuously adapt their business processes to keep pace with dynamic changes in their business environments. This implies that Business Process Management (BPM) needs to shift from static process models and governance structures to ephemeral process conceptualizations.We propose the ‘BPM Sandwich Model’, which balances between top-down control and bottom-up emergence in modern BPM.
Keywords
Business process management; continuous change; control; emergence
Publication type
Research article (journal)
Peer reviewed
Yes
Publication status
Published
Year
2025
Journal
Controlling: Zeitschrift für erfolgsorientierte Unternehmenssteuerung
Volume
37
Issue
1
Start page
11
End page
17
ISSN
0935-0381
DOI