Software-as-a-Service in Small and Medium Enterprises: An Empirical Attitude Assessment
Haselmann T, Vossen G
Zusammenfassung
Cloud service providers praise Software-as-a-Service (SaaS) as very attractive for small and medium enterprises (SMEs). Yet, little research has been done on the SMEs’ perspectives on this matter. This paper presents the results of a survey conducted among German enterprises that clarifies their views of SaaS. Starting with the actual IT situation, we show the prerequisites as well as the reasons in favor of and against the use of SaaS. We then show that the views of SMEs differ in some significant respects from that of CSPs, and we deduce hypotheses that can help towards a better design and delivery of cloud software and services.
Publikationstyp
Forschungsartikel in Sammelband (Konferenz)
Begutachtet
Ja
Publikationsstatus
Veröffentlicht
Jahr
2011
Konferenz
12th International Conference on Web Information Systems Engineering
Konferenzort
Sydney, Australia
Ausgabe
6997
Buchtitel
Web Information System Engineering – WISE 2011: 12th International Conference, Sydney, Australia, October 13-14, 2011. Proceedings
Herausgeber
Bouguettaya, Athman; Hauswirth, Manfred; Liu, Ling
Seiten
43-56
Reihe
LNCS
Verlag
Springer
Ort
Sydney, Australia
Sprache
Englisch
DOI