MAY I SPEAK TO THE DRIVER? EXPLORING DESIGN PRINCIPLES FOR A VIRTUAL IN-VEHICLE ASSISTANCE SYSTEM APPLIED IN ROAD-BASED AUTONOMOUS PUBLIC TRANSPORT
Staritz, Johannes; Gottschewski-Meyer, Phillip Oliver; Steuck, Paul-Ferdinand; Fröhlich, Nikae Amilia; Strohmann, Timo; Wartenberg, Maylin
Zusammenfassung
Autonomous vehicles (AVs) could improve public transport (PT) and reduce private car use, improving transport-related issues, such as emissions and accidents. However, widespread public adoption and acceptance of AVs is crucial to achieve this potential. This requires replacing traditional staff support in conventional PT vehicles. One approach is to employ virtual in-vehicle assistants (VIVA) tailored to the varied needs of PT passengers. This research involved a focus group workshop with experts from the field and a systematic literature review to identify the requirements for VIVA. Through iterative cycles, including five think-aloud sessions with experts, a set of design principles was established. As one of the first studies in that regard, we provide comprehensive design knowledge.
Schlüsselwörter
Public Transport; Autonomous Mobility; In-vehicle Assistance; Design Principles
Zitieren als
Staritz, J., Gottschewski-Meyer, P. O., Steuck, P.-F., Fröhlich, N. A., Strohmann, T., & Wartenberg, M. (2025). MAY I SPEAK TO THE DRIVER? EXPLORING DESIGN PRINCIPLES FOR A VIRTUAL IN-VEHICLE ASSISTANCE SYSTEM APPLIED IN ROAD-BASED AUTONOMOUS PUBLIC TRANSPORT. In Ghazawneh, A., Jarvenpaa, S., & El, S. O. (Eds.),
European Conference on Information Systems 2025 (-, pp. 1–16). European Conference on Information Systems (ECIS): Vol. 33. Amman: Association for Information Systems.
Details
Publikationstyp
Forschungsartikel in Sammelband (Konferenz)
Begutachtet
Ja
Publikationsstatus
Veröffentlicht
Jahr
2025
Konferenz
Thirty-Third European Conference on Information Systems (ECIS 2025)
Konferenzort
Amman
Band
1
Buchtitel
European Conference on Information Systems 2025
Herausgeber
Ghazawneh, Ahmad; Jarvenpaa, Sirkka; El Sawy, Omar
Erste Seite
1
Letzte Seite
16
Auflage
-
Band
33
Reihe
European Conference on Information Systems (ECIS)
Verlag
Association for Information Systems
Ort
Amman
Sprache
Englisch
ISSN
2184-1934
Gesamter Text
