The Four Challenges of Making BPM a Reality
Zusammenfassung
The third volume of BPM Cases has been a great team effort. The 16 new cases, complement the 53 cases from volume 1 (vom Brocke & Mendling 2018) and volume 2 (vom Brocke, Mendling & Rosemann 2021), and bring the case collection to a total of 69 BPM cases from many well-known organisations across industries and around the world. We are very grateful fo the opportunity to compile such a rich account fo BPM experience from practice, and we hope, all readers will enjoy the cases and find them inspiring.
Schlüsselwörter
Process mining; Business project management; Business transformation; Digital innovation; BPM; BPM billboard; Corporate strategy; Business automation; Agile business processes; BPM governance; Process reference framework; Strategic alignment of processes; Patient-centric processes; Deep learning; Business process architecture; Data-driven decision making