ECM Systems Analysis And Specification: Towards a Framework for Business Process Re-Engineering
vom Brocke J; Simons A; Cleven A
Zusammenfassung
In today's working life, the management of content represents one of the most critical success factors. Quick access to required information considerably enhances business process efficiency as well as effectiveness. Enterprise Content Management (ECM)-a presently emerging field in Information Systems (IS) research-aims at providing concepts on how to best administer an organization{&}apos;s individual content situation. Nevertheless, due to the novelty of the topic, there is still a lack of methodical support for ECM systems (ECMS) analysis and specification. A further drawback to a frictionless implementation of ECM results from the negligence of re-engineering affected business processes. With this paper, we present an integrated framework for ECM adoption and business process re-engineering, reverting to established methods in the field of Business Process Management (BPM) and IS analysis and specification techniques.
Schlüsselwörter
ECM