An Empirical Assessment of the Usefulness of Weakness Patterns in Business Process Redesign

Becker Jörg, Bergener Philipp, Breuker Dominic, Räckers Michael


Zusammenfassung
Business Process Management (BPM) is a topic with growing relevance for businesses as well as public organisations. Until today, the analysis part of a BPM cycle is mostly done manually. Process modelling methods are not designed to allow for automated analysis. Our aim is to show that meaningful weakness patterns that support semi-automatic analysis of business process diagrams (BPD) can be defined when a semantically enhanced modelling method is used. We derive exemplary weakness patterns by analysing literature and interviews from a business process redesign project. These are applied to a set of process models, in which occurrences of these weaknesses are being searched automatically. A comparison of achieved and expected results indicates that our approach helps to identify weaknesses within the processes and therefore supports business process analysis endeavours.



Publikationstyp
Aufsatz (Konferenz)

Begutachtet
Ja

Publikationsstatus
Veröffentlicht

Jahr
2012

Konferenz
20th European Conference on Information Systems (ECIS 2012)

Konferenzort
Barcelona, Spain

Buchtitel
20th European Conference on Information Systems (ECIS 2012)

Seiten
Paper 203

Sprache
Englisch