Pattern-Based Semi-Automatic Analysis of Weaknesses in Semantic Business Process Models in the Banking Sector

Becker Jörg, Bergener Phillip, Räckers Michael, Weiß Burkhard, Winkelmann Axel


Zusammenfassung
As banks have realized the need to look on their business in a process-oriented way, they have been engaged in numerous business process optimization or even reengineering (BPR) projects in the last decade to make their organizations more efficient. However, the success of BPR projects in banks varies significantly and it remains a challenge to systematically discover weaknesses in business process landscapes. In particular, automatic semantic analysis of business processes for different types of weaknesses (i.e. media breaks, redundant consistency checks, or missing or inconsistent information) is yet in its infancy. Value from business process modeling can, however, only be unveiled when time-consuming, mostly manual business process analysis is performed and results in business process optimization. In this paper we develop a methodology for semi-automatic analysis and detection of weaknesses in semantically analyzable business process models. We argue that this contributes to systematically identify possible weaknesses in process models more efficiently and more effectively than manual analysis.

Schlüsselwörter
Automatic Business Process Analysis, Semantic Business Process Models, Process Weaknesses, Business Process Optimization, Business Process Reengineering



Publikationstyp
Aufsatz (Konferenz)

Begutachtet
Ja

Publikationsstatus
Veröffentlicht

Jahr
2010

Konferenz
18th European Conference on Information Systems (ECIS 2010)

Konferenzort
Pretoria, South Africa

Seiten
Paper 156

Sprache
Englisch

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