Getting Rid of It: An Unlearning Perspective on Digital Government Competences

Koddebusch, Michael; Distel, Bettina; Di Maria, Marco; Brützke, Paul; Becker, Jörg


Zusammenfassung

Digital Government Competences are vital for digital transformation in public administration. However, research has mostly focused on the acquisition of new competences, neglecting prevailing ones that contradict transformation efforts. We address this shortcoming by adopting an unlearning perspective, which depicts the process of discarding obsolete competences that hinder rather than foster change. Consequently, we present the results of a focus group study with 34 public servants and subsequent in-depth qualitative analysis. We apply the lens of an established competence framework that defines competence dimensions as individual and organizational as well as visible (observable behavior) and hidden (cognitive mechanisms). The results identify both individual and organizational competences in 24 categories that must be unlearned to unlock the potential of digital transformation in public administration without legacy burdens. We contribute to digital government research by complementing the competence discourse with an unlearning perspective and offer practitioners a new angle on continuous education.

Schlüsselwörter
Competences; Digital Government; Digital Transformation; Focus Groups; Unlearning



Publikationstyp
Forschungsartikel in Sammelband (Konferenz)

Begutachtet
Ja

Publikationsstatus
Veröffentlicht

Jahr
2024

Konferenz
16th IFIP WG 8.5 International Conference on Electronic Participation

Konferenzort
Ghent

Buchtitel
Electronic Participation: 16th IFIP WG 8.5 International Conference, ePart 2024, Ghent, Belgium, September 3–5, 2024, Proceedings

Herausgeber
Rohde Johannessen, Marius; Csáki, Csaba; Daneels, Lieselot; Hofmann, Sara; Lampoltshammer, Thomas; Parycek, Peter; Schwabe, Gerhard; Tambouris, Efthimios; Ubacht, Jolien

Erste Seite
47

Letzte Seite
63

Band
14891

Reihe
Lecture Notes in Computer Science

Verlag
Springer

Ort
Cham

Sprache
Englisch

ISSN
0302-9743

ISBN
978-3-031-70803-9

DOI