Structured analysis of key indicators for the evaluation of knowledge management concepts and derivation of recommendations for practice (in cooperation with

In addition to the introduction and implementation of knowledge-management systems and practices in a company, the structured evaluation of the success of these measures is essential in order to be able to identify potential for improvement at an early stage.
Within the task of the thesis is to do a literature- and practice-based identification of key indicators/ metrics for the assessment of knowledge management. On the basis of selected criteria, a rating grid is to be created for the evaluation of an existing knowledge management concept and recommendations will be derived derived.

This topic involves field work in German.

The thesis will be written in cooperation with DMI, a leading service provider for the (patient-oriented) medical information system within health IT. The main locations are in Münster / Westphalia (headquarters) and Leisnig / central Saxony. The company employs around 1,000 people throughout Germany.
The digitization and archiving of clinical documentation are future-proof tasks in the healthcare sector. As a leading IT service provider, DMI faces these challenges and develops innovative solutions for its customers. DMI is a growing, dynamic company with a social, employee centered corporate culture.