• 2020

    Research article in proceedings (conference)

    Maleszka, M., Maleszka, B., Krol, D., Hernes, M., Martins, D., Homann, L., & Vossen, G. (2020). A Modular Diversity Based Reviewer Recommendation System. In Paweł, S., Marcin, P., Marek, K., & Chutimet, S. (Eds.), Intelligent Information and Database Systems (pp. 550–561). Communications in Computer and Information Science (CCIS): Vol. 1178. Heidelberg: Springer.
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  • 2019

    Research article in proceedings (conference)

    Carnein, M., Homann, L., Trautmann, H., & Vossen, G. (2019). A Recommender System Based on Omni-Channel Customer Data. In Proceedings of the 21st IEEE Conference on Business Informatics (CBI' 19), Moscow, Russia, 65–74.
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    Research article (journal)

    Homann, L., Martins, D., Vossen, G., & Kraume, K. (2019). Enhancing Traditional Recommender Systems via Social Communities. Vietnam Journal of Computer Science, 6(1), 3–16.
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    Homann, L., Martins, D., Vossen, G., & Kraume, K. (2019). Enhancing Traditional Recommender Systems via Social Communities. Vietnam Journal of Computer Science, 6(1), 3–16.
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  • 2018

    Research article in proceedings (conference)

    Homann, L., Maleszka, B., Martins, D., & Vossen, G. (2018). A Generic Framework for Collaborative Filtering Based on Social Collective Recommendation. In Ngoc, T. N., Elias, P., Zaheer, K., & Bogdan, T. (Eds.), Computational Collective Intelligence (pp. 238–247). Lecture Notes in Computer Science: Vol. 11055. Heidelberg: Springer International Publishing.
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  • 2017

    Research article in proceedings (conference)

    Carnein, M., Heuchert, M., Homann, L., Trautmann, H., Vossen, G., Becker, J., & Kraume, K. (2017). Towards Efficient and Informative Omni-Channel Customer Relationship Management. In de Cesare, S., & Ulrich, F. (Eds.), Proceedings of the 36th International Conference on Conceptual Modeling (ER'17) (pp. 69–78). Lecture Notes in Computer Science: Vol. 10651. Springer International Publishing.
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    Carnein, M., Homann, L., Trautmann, H., Vossen, G., & Kraume, K. (2017). Customer Service in Social Media — An Empirical Study of the Airline Industry. In Bernhard, M. a. N. R. a. H. S. a. M. K. a. A. T. a. O. K. a. M. W. (Ed.), Proceedings of the 17th Conference on Database Systems for Business, Technology, and Web (BTW '17) (pp. 33–40). Lecture Notes in Informatics (LNI): Vol. P-266. Gesellschaft für Informatik.
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    Working paper

    Trautmann, H., Vossen, G., Homann, L., Carnein, M., & Kraume, K. (2017). Challenges of Data Management and Analytics in Omni-Channel CRM. In Becker, J., Backhaus, K., Dugas, M., Hellingrath, B., Hoeren, T., Klein, S., Kuchen, H., Trautmann, H., & Vossen, G. (Eds.), ERCIS Working Papers: Vol. 28. Münster: European Research Center for Information Systems.
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