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Internet Economics - Electronic Business

Lecturers: Prof. Dr. Stefan Klein
E-Mail:klein@wi.uni-muenster.de
Nadine Vehring (Dipl.-Wirt. Inform.)
E-Mail:nadine.vehring@wi.uni-muenster.de
Venue: Leo 1
Time: Tuesday, 14:15 - 15:45
Wednesday, 16:00 - 17:30
First lecture: 14.10.2008

Announcements 

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Geändertes Verfahren zur Vergabe von Bachelorarbeiten

Mi, 10.8.2011
Ab sofort gilt am Lehrstuhl für WI & IOS ein veränderter Prozess für das Anfertigen von Bachelorarbeiten. Die Grundelemente des alten Prozesses (insbesondere das Verfassen und Vorstellen eines Proposals) bleiben erhalten, allerdings ist die Anmeldung zur Bachelorarbeit ab sofort jederzeit möglich.

Der veränderte Prozess ist hier beschrieben.

 

Introduction 

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Electronic Business is thriving and is making significant inroads in business and everyday life. In fact, doing business electronically has become an integral part of everyday life for public and private organisations, both large and small, across the globe. Based into the context of the emerging information society and related political visions like eEurope, the module will provide an overview across the whole range of eBusiness applications, sometimes referred to as the eBusiness Ecosystem.

The course will use the travel and tourism industry as lead example and elaborate on the usage and development of eBusiness across different segments of that industry.

From the customer's perspectives we will discuss issues like Web usability, new roles (Prosumer) and drivers of acceptance and adoption.

Learning goals 

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The module's objective is to develop an understanding of the impact of Electronic Business - in economic, organisational and behavioural terms. Technologies are constantly evolving and much depends on the social, organisational and institutional situations in which technologies are embedded. The extremely dynamic Electronic Business environment provides students with a unique opportunity to learn about and understand fundamental issues about business, management, economics and the implications of living in an increasingly networked world.

Course dynamics 

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Usually one session per week will be a lecture. The second session will focus on group work and student presentations. The success of this course and your personal learning depends on your individual and collective contribution to the class discussions. Please read the assigned readings before each class so that you can contribute effectively to class discussions. Learning with in this course occurs at three stages: at individual-level, at group-level and in classroom.

Assessment 

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40 % of the mark will be based on continuous assessment of group assignments.
60 % of the mark will be based on the final written exam.

Course schedule 

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tr>
Date Title/ Description Material
14.10.2008 Introduction and organizational issues pdf, 985 KB, 14.10.2008
14.10.2008 Syllabus pdf, 43 KB, 14.10.2008
17.10.2008 Course schedule (new version) pdf, 12 KB, 08.01.2009
20.10.2008 Understanding B2B e-Marketplaces pdf, 3.846 KB, 20.10.2008
21.10.2008 Defining the business - Business models and business strategy pdf, 482 KB, 21.10.2008
21.10.2008 eBusiness - Quo vadis? pdf, 847 KB, 21.10.2008
28.10.2008 Tourism eBusiness Ecosystem pdf, 1.253 KB, 28.10.2008
28.10.2008 Tourism products and services pdf, 373 KB, 28.10.2008
29.10.2008 Productivity Paradox pdf, 884 KB, 29.10.2008
11.11.2008 Hotel.de
17.11.2008 Click & mortar: Multi channel marketing pdf, 2.058 KB, 17.11.2008
26.11.2008 GDS/ CRS pdf, 587 KB, 26.11.2008
09.12.2008 Customer buying cycle & CRM pdf, 361 KB, 09.12.2008
13.01.2009 Prosuming and service configuration pdf, 444 KB, 13.01.2009
21.01.2009 Revenue models and pricing pdf, 456 KB, 21.01.2009
04.02.2009 Summary pdf, 137 KB, 21.01.2009
04.02.2009 Course Description pdf, 32 KB, 21.01.2009

Recommended reading 

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Riemer, Kai:
Introduction to Strategy (Teaching Note), 2002 (updated 2008).
Werthner, Hannes; Klein, Stefan (1999)
Information Technology and Tourism - A Challenging Relationship, Wien, New York: Springer, 1999.

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