@inproceedings{2540, author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut}, title = {Social Aspects in Technology Acceptance: Theory Integration and Development}, year = {2012}, editor = {}, pages = {}, booktitle = {45th Hawaii International Conference on System Sciences (HICSS-45)}, note = {Maui, HI, USA}, ISBN = {} }

@inproceedings{2616, author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut}, title = {The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners? }, year = {2012}, editor = {}, pages = {}, booktitle = {20th European Conference on Information Systems (ECIS)}, note = {Barcelona, Spain (accepted for presentation)}, ISBN = {} }

@inproceedings{2545, author = {Kevin Ortbach and Ralf Plattfaut and Jens Pöppelbuß and Björn Niehaves}, title = {A Dynamic Capability-based Framework for Business Process Management: Theorizing and Empirical Application}, year = {2012}, editor = {}, pages = {}, booktitle = {45th Hawaii International Conference on System Sciences (HICSS-45)}, note = {Maui, HI, USA}, ISBN = {} }

@inproceedings{2617, author = {Ralf Plattfaut and Björn Niehaves}, title = {Service Innovation Capabilities in IT-Consulting (Poster)}, year = {2012}, editor = {}, pages = {}, booktitle = {20th European Conference on Information Systems (ECIS)}, note = {Barcelona, Spain (accepted for presentation, poster track)}, ISBN = {} }

@article{2562, author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker}, title = {Business Process Governance: A Comparative Study of Germany and Japan}, year = {2012}, pages = {347-371}, volume = {18}, number = {2}, journal = {Business Process Management Journal} }

@inproceedings{2517, author = {Jörg Becker and Björn Niehaves and Andrea Malsbender and Kevin Ortbach and Ralf Plattfaut and Jens Pöppelbuß}, title = {Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis}, year = {2011}, editor = {}, pages = {}, booktitle = {XXI. International RESER Conference}, note = {Hamburg, Germany}, ISBN = {} }

@inproceedings{2509, author = {Elena Gorbacheva and Björn Niehaves and Ralf Plattfaut and Jörg Becker}, title = {Acceptance and Use of Internet Banking: A Digital Divide Perspective}, year = {2011}, editor = {}, pages = {}, booktitle = {19th European Conference on Information Systems (ECIS)}, note = {Helsinki, Finland}, ISBN = {} }

@inproceedings{2513, author = {Andrea Malsbender and Jens Pöppelbuß and Ralf Plattfaut and Björn Niehaves and Jörg Becker}, title = {How to Increase Service Productivity: A BPM Perspective}, year = {2011}, editor = {}, pages = {}, booktitle = {15th Pacific Asia Conference on Information Systems (PACIS)}, note = {Brisbane, Australia}, ISBN = {} }

@inproceedings{2516, author = {Björn Niehaves and Ralf Plattfaut}, title = {Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management}, year = {2011}, editor = {}, pages = {}, booktitle = {10th IFIP WG 8.5 International Conference on E-Government (EGOV 2011)}, note = {Delft, NL}, ISBN = {} }

@inproceedings{2476, author = {Björn Niehaves and Ralf Plattfaut}, title = {The MATH of Internet Adoption: Comparing Different Age-Groups}, year = {2011}, editor = {}, pages = {}, booktitle = {10. Internationale Tagung Wirtschaftsinformatik (WI 2011)}, note = {Zürich, CH}, ISBN = {} }

@inproceedings{2508, author = {Björn Niehaves and Ralf Plattfaut and Max Budde and Jörg Becker}, title = {Business Process Governance: A Qualitative Case Study at PRODUCTION}, year = {2011}, editor = {}, pages = {}, booktitle = {17th Americas Conference on Information Systems (AMCIS 2011)}, note = {Detroit, USA}, ISBN = {} }

@inproceedings{2544, author = {Björn Niehaves and Ralf Plattfaut and Suprateek Sarker}, title = {Understanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application}, year = {2011}, editor = {}, pages = {}, booktitle = {International Conference on Information Systems (ICIS 2011)}, note = {Shanghai, China}, ISBN = {} }

@inproceedings{2495, author = {Ralf Plattfaut and Björn Niehaves and Jens Pöppelbuß and Jörg Becker}, title = {Development of BPM Capabilities - Is Maturity the Right Path?}, year = {2011}, editor = {}, pages = {}, booktitle = {19th European Conference on Information Systems (ECIS)}, note = {Helsinki, Finland}, ISBN = {} }

@inproceedings{2524, author = {Jens Pöppelbuß and Ralf Plattfaut and Kevin Ortbach and Andrea Malsbender and Matthias Voigt and Björn Niehaves and Jörg Becker}, title = {Service Innovation Capability: Proposing a New Framework}, year = {2011}, editor = {}, pages = {}, booktitle = {3rd International Symposium on Services Science (ISSS 2011) in conjunction with the Federated Conference on Computer Science and Information Systems (FedCSIS 2011)}, note = {Szczecin, PL}, ISBN = {} }

@inproceedings{2477, author = {Fabian Schrulle and Ralf Plattfaut}, title = {Towards a Design Theory for Social BPM Systems (Poster)}, year = {2011}, editor = {}, pages = {}, booktitle = {10. Internationale Tagung Wirtschaftsinformatik (WI 2011) - Student Track Poster Session}, note = {Zürich, CH}, ISBN = {} }

@article{2475, author = {Björn Niehaves and Ralf Plattfaut}, title = {Collaborative Business Process Management: Status Quo and Quo Vadis }, year = {2011}, pages = {384-402}, volume = {17}, number = {3}, journal = {Business Process Management Journal} }

@misc{2483, author = {Björn Niehaves and Ralf Plattfaut}, title = {Demografischer Wandel: Forschungsprojekt untersucht E-Government in der alternden Gesellschaft, Kommune 21, 02/2011, p. 12-13}, edition = {}, address = {}, year = {2011}, booktitle = {}, editor = {}, pages = {12-13}, volume = {}, number = {2}, booktitle = {}, note = {}, howpublished = {}, series = {}, journal = {Kommune21}, publisher = {}, ISBN = {}, ISSN = {} }

@misc{2577, author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva}, title = {Social Aspects in Technology Acceptance: Theory Integration and Development, Proceedings of JAIS Theory Development Workshop (Pre-ICIS). Sprouts: Working Papers on Information Systems, 11 (2011) 153}, edition = {}, address = {}, year = {2011}, booktitle = {}, editor = {}, pages = {}, volume = {11}, number = {153}, booktitle = {JAIS Theory Development Workshop }, note = {Shanghai, China}, howpublished = {http://sprouts.aisnet.org/11-153/}, series = {Sprouts: Working Papers on Information Systems}, journal = {AIS Transactions on Enterprise Systems}, publisher = {}, ISBN = {}, ISSN = {} }

@inproceedings{2455, author = {Jörg Becker and Björn Niehaves and Ralf Plattfaut}, title = {Stakeholder Involvement in Business Process Management Agenda-Setting and Implementation}, year = {2010}, editor = {}, pages = {}, booktitle = {16th Americas Conference on Information Systems (AMCIS)}, note = {Lima, Peru}, ISBN = {} }

@inproceedings{2386, author = {Elena Gorbacheva and Björn Niehaves and Ralf Plattfaut}, title = {Governmental Projects for the Aging Society: An Explorative Study in Russia}, year = {2010}, editor = {}, pages = {}, booktitle = {Fachtagung Verwaltungsinformatik}, note = {Koblenz, Germany}, ISBN = {} }

@inproceedings{2388, author = {Björn Niehaves and Ralf Plattfaut}, title = {Collaborative Business Process Management: Exploring Themes, Achievements, and Perspectives}, year = {2010}, editor = {}, pages = {}, booktitle = {18th European Conference on Information Systems (ECIS)}, note = {Pretoria, South Africa}, ISBN = {} }

@inproceedings{2458, author = {Björn Niehaves and Ralf Plattfaut}, title = {From Bureaucratic and Quasi‐Market Environments: On the Co‐Evolution of Public Sector Business Process Management}, year = {2010}, editor = {Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl}, pages = {387-399}, booktitle = {9th IFIP WG 8.5 International Conference on E-Government (EGOV 2010)}, note = {Lausanne, Switzerland}, ISBN = {978-3-642-14798-2} }

@inproceedings{2402, author = {Björn Niehaves and Ralf Plattfaut}, title = {T-Government for the Citizens: Digital Divide and Internet Technology Acceptance among the Elderly}, year = {2010}, editor = {}, pages = {}, booktitle = {tGov Workshop '10 (tGov10)}, note = {Brunel University, West London, UK}, ISBN = {} }

@inproceedings{2453, author = {Björn Niehaves and Ralf Plattfaut}, title = {The Age-Divide in Private Internet Usage: A Quantitative Study of Technology Acceptance}, year = {2010}, editor = {}, pages = {}, booktitle = {16th Americas Conference on Information Systems (AMCIS)}, note = {Lima, Peru}, ISBN = {} }

@inproceedings{2459, author = {Björn Niehaves and Ralf Plattfaut}, title = {What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E‐Government}, year = {2010}, editor = {Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl}, pages = {275-288}, booktitle = {9th IFIP WG 8.5 International Conference on E-Government (EGOV 2010)}, note = {Lausanne, Switzerland}, ISBN = {978-3-642-14798-2} }

@inproceedings{2454, author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker}, title = {Does Your Business Process Management (Still) Fit the Market? – A Dynamic Capability Perspective on BPM Strategy Development}, year = {2010}, editor = {}, pages = {}, booktitle = {16th Americas Conference on Information Systems (AMCIS)}, note = {Lima, Peru}, ISBN = {} }

@inproceedings{2400, author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker}, title = {Transformation Networks – The Case of Business Process Management in Local Governments}, year = {2010}, editor = {}, pages = {}, booktitle = {tGov Workshop '10 (tGov10)}, note = {Brunel University, West London, UK}, ISBN = {} }

@inproceedings{2387, author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva}, title = {Information Society and Aging - A Study on E-Inclusion Projects in Russian Municipalities}, year = {2010}, editor = {}, pages = {}, booktitle = {e-Society 2010}, note = {Porto, Portugal}, ISBN = {} }

@inproceedings{2479, author = {Björn Niehaves and Ralf Plattfaut and Peter Henning Vages}, title = {Aging and the Information Society: A Comparative Study of Austria and Switzerland (Poster)}, year = {2010}, editor = {}, pages = {237-238}, booktitle = {11th Annual Conference on Digital Government Research (Poster Session)}, note = {Puebla, Mexico}, ISBN = {} }

@article{2417, author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva and Peter Henning Vages}, title = {Analysis of E-Inclusion Projects in Russia, Austria and Switzerland}, year = {2010}, pages = {72-84}, volume = {7}, number = {2}, journal = {Interactive Technology and Smart Education} }

@inproceedings{2314, author = {Jan vom Brocke and Alexander Simons and Björn Niehaves and Kai Riemer and Ralf Plattfaut and Anne Cleven}, title = {Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process}, year = {2009}, editor = {}, pages = {}, booktitle = {European Conference on Information Systems (ECIS)}, note = {Verona, Italy}, ISBN = {} }