@book{2546, author = {Jörg Becker and Tobias Heide and Sara Hofmann and Marlen Jurisch and Ralf Knackstedt and Helmut Krcmar and Thomas Ley and Michael Räckers and Irina Thome and Petra Wolf}, title = {Forschungslandkarte "Prozessorientierte Verwaltung". Studie im Auftrag des Bundesministeriums des Innern.}, edition = {}, address = {München/Münster}, year = {2011}, volume = {}, publisher = {}, ISBN = {} }

@inproceedings{2486, author = {Jörg Becker and Philipp Bergener and Dominic Breuker and Michael Räckers}, title = {On Measures of Behavioral Distance between Business Processes}, year = {2011}, editor = {}, pages = {665-674}, booktitle = {10. Internationale Tagung Wirtschaftsinformatik (WI 2011)}, note = {Zurich}, ISBN = {} }

@inproceedings{2532, author = {Jörg Becker and Sara Hofmann and Michael Räckers}, title = {Akzeptanzfaktoren für E-Government-Anwendungen - Ein Literaturüberblick}, year = {2011}, editor = {}, pages = {241-244}, booktitle = {Proceedings of the Internationales Rechtsinformatik Symposion (IRIS)}, note = {Salzburg}, ISBN = {} }

@inproceedings{2576, author = {Bernd Hellingrath and Jörg Becker and Daniel Beverungen and Carsten Böhle and Michael Räckers}, title = {On the Coalescence of Supply Networks and Information Systems}, year = {2011}, editor = {}, pages = {}, booktitle = {EMNet}, note = {Limassol, Zypern}, ISBN = {} }

@article{2533, author = {Jörg Becker and Sara Hofmann and Michael Räckers}, title = {Coverage of eGovernment Security Issues in Mass Media}, year = {2011}, pages = {296-307}, volume = {Electronic Government}, number = {6846}, journal = {Lecture Notes in Computer Science} }

@techreport{2482, author = {Jörg Becker and Philipp Bergener and Mathias Eggert and Marcel Heddier and Sara Hofmann and Ralf Knackstedt and Michael Räckers}, title = {IT-Risiken - Ursachen, Methoden, Forschungsperspektiven}, year = {2011}, editor = {Becker, J.; Grob, H.L.; Hellingrath, B.; Klein, S.; Kuchen, H.; Müller-Funk, U.; Vossen, G.}, series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik, WWU Münster, Nr. 128}, ISSN = {1438-3985} }

@techreport{2565, author = {Jörg Becker and Daniel Beverungen and Patrick Delfmann and Michael Räckers}, title = {Network e-Volution}, year = {2011}, editor = {Becker, J.; Backhaus, K.; Grob, H.L.; Hellingrath, B.; Hoeren, T.; Klein, S.; Kuchen, H.; Müller-Funk, U.; Thonemann, U. W.; Vossen, G}, series = {ERCIS Working Papers, No 11}, ISSN = {} }

@incollection{2337, author = {Jörg Becker and Daniel Pfeiffer and Thorsten Falk and Michael Räckers}, title = {Semantic Business Process Analysis}, edition = {1}, address = {Berlin et al.}, year = {2010}, booktitle = {International Handbook on Business Process Management}, editor = {Jan vom Brocke, Michael Rosemann}, pages = {187-211}, volume = {}, publisher = {Springer}, ISBN = {978-3642004155} }

@inproceedings{2341, author = {Jörg Becker and Philipp Bergener and Dominic Breuker and Michael Räckers}, title = {Evaluating the Expressiveness of Domain Specific Modeling Languages using the Bunge-Wand-Weber Ontology}, year = {2010}, editor = {IEEE Society}, pages = {}, booktitle = {43rd Hawaii International Conference on System Sciences (HICSS-43)}, note = {Koloa, Kauai, Hawaii}, ISBN = {} }

@inproceedings{2370, author = {Jörg Becker and Philipp Bergener and Michael Räckers and Burkhard Weiß and Axel Winkelmann}, title = {Pattern-Based Semi-Automatic Analysis of Weaknesses in Semantic Business Process Models in the Banking Sector}, year = {2010}, editor = {}, pages = {1-12}, booktitle = {18th European Conference on Information Systems (ECIS 2010)}, note = {Pretoria, South Africa}, ISBN = {} }

@article{2457, author = {Jörg Becker and Philipp Bergener and Michael Räckers}, title = {Activity-Based Costing in Public Administrations: A Business Process Modeling Approach}, year = {2010}, pages = {1-10}, volume = {2}, number = {4}, journal = {International Journal of E-Services and Mobile Applications (IJESMA)} }

@phdthesis{2413, author = {Michael Räckers}, title = {Domänenspezifisches Prozessmanagement - Konstruktion und Evaluation einer Prozessmodellierungs- und -analysemethode für die öffentliche Verwaltung}, address = {Dissertation, Westfälische Wilhelms-Universität Münster, Münster}, year = {2010}, publisher = {}, ISBN = {} }

@incollection{2344, author = {Lars Algermissen and Dietmar Kirschbaum and Michael Räckers}, title = {Prozessorientierte Modernisierung der Justizverwaltung mit der PICTURE-Methode}, edition = {}, address = {Saarbrücken}, year = {2009}, booktitle = {Modellierung von Geschäftsprozessen in der Justiz - in Zusammenarbeit mit dem Deutschen EDV-Gerichtstag}, editor = {}, pages = {105-130}, volume = {Band 1}, publisher = {}, ISBN = {} }

@incollection{2228, author = {Lars Baacke and Jörg Becker and Philipp Bergener and René Fitterer and Ulrike Greiner and Florian Stroh and Michael Räckers and Peter Rohner}, title = {Enabling Integration and Optimization of Government Processes With Cross-Functional ICT}, edition = {1}, address = {Hershey, PA}, year = {2009}, booktitle = {Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective}, editor = {Vishanth Weerakkody; Marijn Janssen; Yogesh K. Dwivedi}, pages = {117-139}, volume = {}, publisher = {Idea Group Publishing}, ISBN = {978-1-60566-390-6} }

@incollection{2309, author = {Jörg Becker and Lars Algermissen and Michael Räckers}, title = {Prozessmodellierung als Schlüssel zur Umsetzung der EU-DLR - Modellierung und Management von Verwaltungsprozessen auf Basis der EU-DLR mit der PICTURE-Methode}, edition = {}, address = {Kiel}, year = {2009}, booktitle = {Die Umsetzung der EU-Dienstleistungsrichtlinie in der deutschen Verwaltung - Teil II: Verfahren, Prozesse, IT-Umsetzung}, editor = {Utz Schliesky}, pages = {162-183}, volume = {}, publisher = {Lorenz-von-Stein-Institut für Verwaltungswissenschaften}, ISBN = {978-3-936773-46-0} }

@inproceedings{2310, author = {Jörg Becker and Philipp Bergener and Michael Räckers}, title = {Business Process Assessment and Evaluation in Public Administrations using Activity-Based Costing}, year = {2009}, editor = {}, pages = {}, booktitle = {15th Americas Conference on Information Systems (AMCIS)}, note = {San Francisco, California}, ISBN = {} }

@inproceedings{2308, author = {Jörg Becker and Dominic Breuker and Daniel Pfeiffer and Michael Räckers}, title = {Constructing Comparable Business Process Models with Domain Specific Languages - An Empirical Evaluation}, year = {2009}, editor = {}, pages = {1-13}, booktitle = {17th European Conference on Information Systems (ECIS)}, note = {Verona (Italy)}, ISBN = {} }

@inproceedings{2456, author = {Jörg Becker and Sara Hofmann and Michael Räckers}, title = {Comparative Analysis of Electronic Signatures of EU Member States}, year = {2009}, editor = {H. Jochen Scholl, Marijn Janssen, Roland Traunmüller, Maria A. Wimmer}, pages = {205-212}, booktitle = {Ongoing Research, General Development Issues and Projects of EGOV 09, 8th International Conference}, note = {Linz, Austria}, ISBN = {978-3-85499-625-5} }

@inproceedings{2210, author = {Jörg Becker and Björn Niehaves and Philipp Bergener and Katrin Bergener and Michael Räckers and Burkhard Weiß}, title = {The Digital Divide in E-Government – A Quantitative Analysis [Invited Paper]}, year = {2009}, editor = {}, pages = {}, booktitle = {eGovernment Symposium at the Hawaii International Conference on System Sciences (HICSS-42)}, note = {Waikoloa, Big Island, Hawaii}, ISBN = {} }

@inproceedings{2128, author = {Philipp Bergener and Daniel Pfeiffer and Michael Räckers}, title = {How to inform the point of single contact? – A business process based approach}, year = {2009}, editor = {}, pages = {635-644}, booktitle = {9. Internationale Tagung Wirtschaftsinformatik: Business Services: Konzepte, Technologien, Anwendungen. Band 2}, note = {Wien}, ISBN = {} }

@article{2325, author = {Jörg Becker and Philipp Bergener and Michael Räckers}, title = {Process-Based Governance in Public Administrations Using Activity-Based Costing}, year = {2009}, pages = {176-187}, volume = {Electronic Government}, number = {5693}, journal = {Lecture Notes in Computer Science} }

@article{2169, author = {Michael Räckers and Philipp Bergener and Björn Niehaves and Jörg Becker}, title = {E-Inklusion als Schlüssel zur Informationsgesellschaft}, year = {2009}, pages = {12-13}, volume = {2}, number = {3}, journal = {eGovernment Review} }

@book{2011, author = {Jörg Becker and Philipp Bergener and Katrin Fielenbach and Philippe Fuchs and Sebastian Herwig and Milan Karow and Björn Niehaves and Michael Räckers and Burkhard Weiß}, title = {E-Inclusion: Digitale Integration durch E-Government. Studie im Auftrag des Bundesministeriums des Inneren}, edition = {}, address = {Münster}, year = {2008}, volume = {}, publisher = {ERCIS - European Research Center for Information Systems}, ISBN = {} }

@incollection{2046, author = {Lars Baacke and Jörg Becker and Philipp Bergener and René Fitterer and Martin Instinsky and Michael Räckers and Peter Rohner}, title = {Management von Prozesswissen - Ergebnisse aus dem Forschungsprojekt PICTURE}, edition = {}, address = {Stuttgart, u.a.}, year = {2008}, booktitle = {Komplexitätsgrenzen der Rechtsinformatik}, editor = {Erich Schweighofer, Anton Geist, Gisela Heindl, Christian Szücs}, pages = {223-232}, volume = {}, publisher = {Richard Boorberg Verlag}, ISBN = {978-3-415-04130-1} }

@incollection{2075, author = {Jörg Becker and Philipp Bergener and Lukasz Lis and Daniel Pfeiffer and Michael Räckers}, title = {Migrating process models between PICTURE and BPMN/EPC}, edition = {}, address = {Łódź}, year = {2008}, booktitle = {Wybrane Problemy Elektronicznej Gospodarki}, editor = {Marian Niedźwiedziński, Katarzyna Lange-Sadzińska}, pages = {9-20}, volume = {}, publisher = {}, ISBN = {978-83-925617-1-2} }

@incollection{2044, author = {Jörg Becker and Philipp Bergener and Björn Niehaves and Michael Räckers}, title = {Demografieorientiertes E-Government in Dienstleistungsnetzwerken}, edition = {}, address = {Stuttgart, u.a.}, year = {2008}, booktitle = {Komplexitätsgrenzen der Rechtsinformatik}, editor = {Erich Schweighofer, Anton Geist, Gisela Heindl, Christian Szücs}, pages = {65-69}, volume = {}, publisher = {Richard Boorberg Verlag}, ISBN = {978-3-415-04130-1} }

@incollection{2043, author = {Jörg Becker and Philipp Bergener and Björn Niehaves and Michael Räckers}, title = {E-Inclusion im E-Government}, edition = {}, address = {Stuttgart, u.a.}, year = {2008}, booktitle = {Komplexitätsgrenzen der Rechtsinformatik}, editor = {Erich Schweighofer, Anton Geist, Gisela Heindl, Christian Szücs}, pages = {70-78}, volume = {}, publisher = {Richard Boorberg Verlag}, ISBN = {978-3-415-04130-1} }

@incollection{2080, author = {Jörg Becker and Patrick Delfmann and Philippe Fuchs and Lars Algermissen and Daniel Pfeiffer and Michael Räckers}, title = {Gestaltung von E-Learning-Prozessen mit Referenzmodellen}, edition = {1}, address = {München}, year = {2008}, booktitle = {E-Learning-Management}, editor = {Heinz Lothar Grob, Jan vom Brocke, Christian Buddendick}, pages = {21-38}, volume = {}, publisher = {Vahlen}, ISBN = {978 3 8006 3552 8} }

@incollection{2122, author = {Björn Niehaves and Michael Räckers}, title = {E-Inklusion – Chancen für E-Government-Entscheider}, edition = {}, address = {Boizenburg}, year = {2008}, booktitle = {Web 2.0 für Kommunen und Kommunalpolitik}, editor = {Franz-Reinhard Habbel, Andreas Huber}, pages = {57-62}, volume = {}, publisher = {Verlag Werner Hülsbusch}, ISBN = {978-3-940317-36-0} }

@inproceedings{2056, author = {Jörg Becker and Philipp Bergener and Stefan Kleist and Daniel Pfeiffer and Michael Räckers}, title = {Business Process Model-based Evaluation of ICT Investments in Public Administrations}, year = {2008}, editor = {}, pages = {1-10}, booktitle = {14th Americas Conference on Information Systems (AMCIS 2008)}, note = {Toronto, Canada}, ISBN = {} }

@inproceedings{2065, author = {Jörg Becker and Philipp Bergener and Björn Niehaves and Michael Räckers}, title = {Social Inclusiveness of Electronic Public Service Delivery in Germany - A Quantitative Analysis}, year = {2008}, editor = {}, pages = {}, booktitle = {14th Americas Conference on Information Systems (AMCIS 2008)}, note = {Toronto, Canada}, ISBN = {} }

@inproceedings{2020, author = {Jörg Becker and Björn Niehaves and Philipp Bergener and Katrin Fielenbach and Michael Räckers and Burkhard Weiß}, title = {The Digital Divide in E-Government – A Quantitative Analysis }, year = {2008}, editor = {}, pages = {337-344}, booktitle = { IADIS International Conference e-Society}, note = {Algarve, Portugal}, ISBN = {} }

@inproceedings{2013, author = {Milan Karow and Daniel Pfeiffer and Michael Räckers}, title = {Empirical-Based Construction of Reference Models in Public Administrations}, year = {2008}, editor = {}, pages = {1613-1624}, booktitle = {Multikonferenz Wirtschaftsinformatik 2008. Referenzmodellierung}, note = {München}, ISBN = {} }

@inproceedings{2064, author = {Björn Niehaves and Philipp Bergener and Michael Räckers and Jörg Becker}, title = {‘You got E-Government?’ – A Quantitative Analysis of In- end Exclusiveness of Electronic Public Service Delivery}, year = {2008}, editor = {}, pages = {}, booktitle = {16th European Conference on Information Systems (ECIS 2008)}, note = {Galway, Ireland}, ISBN = {} }

@article{2068, author = {Jörg Becker and Philipp Bergener and Stefan Kleist and Daniel Pfeiffer and Michael Räckers}, title = {Evaluation of ICT Investments in Public Administrations based on Business Process Models}, year = {2008}, pages = {124-135}, volume = {Electronic Government}, number = {5184}, journal = {Lecture Notes in Computer Science} }

@article{2074, author = {Jörg Becker and Björn Niehaves and Philipp Bergener and Michael Räckers}, title = {Digital Divide in eGovernment: The eInclusion Gap Model}, year = {2008}, pages = {231-242}, volume = {Electronic Government}, number = {5184}, journal = {Lecture Notes in Computer Science} }

@article{2086, author = {Jörg Becker and Björn Niehaves and Philipp Bergener and Michael Räckers}, title = {Inclusive Electronic Public Service Delivery – A Quantitative Analysis}, year = {2008}, pages = {315 - 323}, volume = {18}, number = {4}, journal = {Electronic Markets} }

@article{2082, author = {Jörg Becker and Michael Räckers}, title = {Reorganisation öffentlicher Verwaltungen durch Bausteinorientierte Prozessmodellierung}, year = {2008}, pages = {12-13}, volume = {1}, number = {2}, journal = {eGovernment Review} }

@misc{2468, author = {Jörg Becker and André Coners and Philipp Bergener and Michael Räckers and Burkhard Weiß}, title = {Erfolgsfaktor Prozessexzellenz – Effektive Prozessmodellierung, -analyse und -optimierung im Finanzsektor}, edition = {}, address = {Münster}, year = {2008}, booktitle = {}, editor = {}, pages = {}, volume = {}, number = {}, booktitle = {}, note = {}, howpublished = {}, series = {}, journal = {AIS Transactions on Enterprise Systems}, publisher = {}, ISBN = {}, ISSN = {} }

@incollection{2045, author = {Jörg Becker and Lars Algermissen and Michael Räckers and Daniel Pfeiffer}, title = {Aufbau eines verwaltungsübergreifenden Prozessregisters für öffentliche Verwaltungen mit der PICTURE-Methode}, edition = {}, address = {Stuttgart, u.a.}, year = {2007}, booktitle = {10 Jahre IRIS: Bilanz und Ausblick}, editor = {Erich Schweighofer, Anton Geist, Gisela Heindl}, pages = {189-196}, volume = {}, publisher = {Richard Boorberg Verlag}, ISBN = {} }

@incollection{1967, author = {Jörg Becker and Lukasz Lis and Daniel Pfeiffer and Michael Räckers}, title = {A Process Modeling Language for the Public Sector - the PICTURE Approach}, edition = {}, address = {Lodz}, year = {2007}, booktitle = {Wybrane Problemy Elektronicznej Gospodarki}, editor = {Marian Niedzwiedzinski}, pages = {271-281}, volume = {}, publisher = {Marian Niedzwiedzinski - CONSULTING}, ISBN = {978-83-925617-0-5} }

@incollection{1987, author = {Michael Räckers}, title = {AdSense, verwandte Geschäftsmodelle und ihre Long-Tail-Effekte}, edition = {}, address = {}, year = {2007}, booktitle = {Entwicklungen im Web 2.0 aus technischer, ökonomischer und sozialer Sicht; Arbeitsberichte des Kompetenzzentrums Internetökonomie und Hybridität Nr. 51}, editor = {Heinz Lothar Grob, Gottfried Vossen}, pages = {61-72}, volume = {}, publisher = {}, ISBN = {} }

@inproceedings{1977, author = {Jörg Becker and Lars Algermissen and Daniel Pfeiffer and Michael Räckers}, title = {Local, Participative Process Modelling - The PICTURE-Approach}, year = {2007}, editor = {}, pages = {33-48}, booktitle = {1st International Workshop on Management of Business Processes in Government}, note = {Brisbane}, ISBN = {} }

@inproceedings{1924, author = {Jörg Becker and Philipp Bergener and Daniel Pfeiffer and Michael Räckers}, title = {Management of Process Knowledge in Public Administrations}, year = {2007}, editor = {}, pages = {12-23}, booktitle = {TED Conference on e-Government}, note = {Poznan, Poland}, ISBN = {} }

@inproceedings{1915, author = {Jörg Becker and Matthias Czerwonka and Daniel Pfeiffer and Michael Räckers}, title = {Decision Making in Public Administrations based on Analysable Process Models}, year = {2007}, editor = {}, pages = {299-302}, booktitle = {5th Eastern Europe e|Gov Days}, note = {Prague}, ISBN = {} }

@inproceedings{1910, author = {Jörg Becker and Daniel Pfeiffer and Michael Räckers}, title = {PICTURE - A new Approach for Domain-Specific Process Modelling}, year = {2007}, editor = {Eder, J.; Tomassen, S.L.; Opdahl, A.L.; Sindre, G.}, pages = {45-48}, booktitle = {19th International Conference on Advanced Information Systems Engineering (CAiSE 2007) Forum}, note = {Trondheim, Norway}, ISBN = {} }

@inproceedings{1897, author = {Jörg Becker and Daniel Pfeiffer and Michael Räckers and Lars Algermissen}, title = {Management von Prozesswissen in der öffentlichen Verwaltung - Anwendung des PICTURE-Ansatzes am Beispiel der Universitätsverwaltung Münster}, year = {2007}, editor = {Gronau, Norbert}, pages = {153-161}, booktitle = {4. Konferenz professionelles Wissensmanagement (WM2007) - Erfahrungen und Visionen}, note = {Potsdam}, ISBN = {} }

@inproceedings{1963, author = {Jörg Becker and Daniel Pfeiffer and Michael Räckers and Philippe Fuchs}, title = {Business Process Management in Public Administrations - The PICTURE Approach }, year = {2007}, editor = {}, pages = {1-14}, booktitle = {11th Pacific Asia Conference on Information Systems (PACIS 2007)}, note = {Auckland, New Zealand}, ISBN = {} }

@article{1974, author = {Jörg Becker and Lars Algermissen and Daniel Pfeiffer and Michael Räckers}, title = {Bausteinbasierte Modellierung von Prozesslandschaften mit der PICTURE-Methode am Beispiel der Universitätsverwaltung Münster}, year = {2007}, pages = {267-279}, volume = {49}, number = {4}, journal = {Wirtschaftsinformatik} }

@article{1968, author = {Jörg Becker and Daniel Pfeiffer and Michael Räckers}, title = {Domain Specific Process Modelling in Public Administrations - The PICTURE-Approach}, year = {2007}, pages = {68-79}, volume = {Electronic Government}, number = {4656}, journal = {Lecture Notes in Computer Science} }

@misc{1988, author = {Martin Matzner and Michael Räckers}, title = {Das Bürgerbüro als Integrationspunkt - Stand und Perspektiven der Verzahnung von Frontoffice und Backoffice in Bürgerbüros von NRW-Kommunen}, edition = {}, address = {Münster}, year = {2007}, booktitle = {}, editor = {Jörg Becker}, pages = {}, volume = {}, number = {}, booktitle = {}, note = {}, howpublished = {}, series = {}, journal = {e-Service Journal}, publisher = {}, ISBN = {}, ISSN = {} }

@misc{1891, author = {Jörg Becker and Daniel Beverungen and Michael Räckers}, title = {Formularmanagement in Kommunen. Studie zum Status-quo und Entwicklungsperspektiven}, edition = {1. Auflage}, address = {Münster}, year = {2006}, booktitle = {}, editor = {Jörg Becker}, pages = {16}, volume = {}, number = {}, booktitle = {}, note = {}, howpublished = {}, series = {}, journal = {e-Service Journal}, publisher = {}, ISBN = {}, ISSN = {} }