@incollection{2592, author = {Daniel Beverungen and Martin Matzner and Oliver Müller and Jörg Becker}, title = {Product-Service System Approaches}, edition = {}, address = {New York}, year = {2012}, booktitle = {Handbook of Service Description}, editor = {Barros, Alistair and Oberle, Daniel}, pages = {19--44}, volume = {}, publisher = {Springer US}, ISBN = {978-1-4614-1864-1} }

@incollection{2593, author = {Martin Matzner and Jörg Becker}, title = {Requirements for a Service Description Language — Findings from a Delphi Study}, edition = {}, address = {New York}, year = {2012}, booktitle = {Handbook of Service Description}, editor = {Barros, Alistair and Oberle, Daniel}, pages = {503--519}, volume = {}, publisher = {Springer US}, ISBN = {978-1-4614-1864-1} }

@inproceedings{2536, author = {Jan-Philipp Friedenstab and Christian Janiesch and Martin Matzner and Oliver Müller}, title = {Extending BPMN for Business Activity Monitoring}, year = {2012}, editor = {}, pages = {4158-4167}, booktitle = {45th Hawaii International Conference on System Sciences (HICSS-45)}, note = {Grand Wailea, Maui, Hawai, USA}, ISBN = {} }

@inproceedings{2571, author = {Thomas Raffelsieper and Jörg Becker and Martin Matzner and Christian Janiesch}, title = {Requirements for a Pattern Language for Event-driven Business Activity Monitoring}, year = {2012}, editor = {}, pages = {}, booktitle = {Multikonferenz der Wirtschaftsinformatik (MKWI 2012)}, note = {Braunschweig}, ISBN = {} }

@incollection{2503, author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß}, title = {Integrierte Informationslogistik in der hybriden Wertschöpfung}, edition = {}, address = {Frankfurt am Main}, year = {2011}, booktitle = {Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF}, editor = {Gatermann, I.; Fleck, M.}, pages = {247-255}, volume = {}, publisher = {Campus Verlag}, ISBN = {} }

@inproceedings{2461, author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller}, title = {Information Needs in Service Systems - A Framework for Integrating Service and Manufacturing Business Processes}, year = {2011}, editor = {}, pages = {}, booktitle = {44th Hawai'i International Conference of System Sciences (HICSS-44)}, note = {Koloa, Hawai'i, USA}, ISBN = {} }

@inproceedings{2500, author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller and Jens Pöppelbuß}, title = {Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany}, year = {2011}, editor = {}, pages = {}, booktitle = {Sixth International Conference on Design Science Research in Information Systems and Technology (DESRIST)}, note = {Milwaukee, WI, USA}, ISBN = {} }

@inproceedings{2526, author = {Jörg Becker and Martin Matzner and Oliver Müller and Marcel Walter}, title = {A Review of Event Formats as Enablers of event-driven BPM}, year = {2011}, editor = {}, pages = {}, booktitle = {5th International Workshop on event-driven Business Process Management (edBPM 2011), Lecture Notes in Business Information Processing }, note = {Clermont-Ferrand, France}, ISBN = {} }

@inproceedings{2554, author = {Christian Janiesch and Robin Fischer and Martin Matzner and Oliver Müller}, title = {Business Activity Management for Service Networks in Cloud Environments}, year = {2011}, editor = {}, pages = {}, booktitle = {6th MW4SOC Workshop of the 12th International Middleware Conference 2011}, note = {Lisboa, Portugal}, ISBN = {} }

@inproceedings{2528, author = {Christian Janiesch and Martin Matzner and Oliver Müller}, title = {A Blueprint for Event-driven Business Activity Management}, year = {2011}, editor = {Rinderle, S.; Toumani, F.; Wolf, K. }, pages = {17-28}, booktitle = {9th International Conference on Business Process Management (BPM 2011), Lecture Notes in Computer Science (LNCS)}, note = {Clermont-Ferrand, France}, ISBN = {} }

@inproceedings{2534, author = {Christian Janiesch and Martin Matzner and Oliver Müller}, title = {Slipstream: A BAM Proof of Concept using Standard Software}, year = {2011}, editor = {}, pages = {41}, booktitle = {9th International Conference on Business Process Management (BPM) Demo Track}, note = {Clermont-Ferrand, France}, ISBN = {} }

@inproceedings{2462, author = {Christian Janiesch and Martin Matzner and Oliver Müller and Robert Vollmer and Jörg Becker}, title = {Slipstream - Architecture Options for Real-Time Process Analytics}, year = {2011}, editor = {}, pages = {}, booktitle = {ACM Symposium on Applied Computing (SAC)}, note = {Taichung, Taiwan}, ISBN = {} }

@techreport{2484, author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß}, title = {Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet)}, year = {2011}, editor = {Becker, J.; Grob, H.-L.; Hellingrath, B.; Klein, S.; Kuchen, H.; Müller-Funk, U.; Vossen, G.}, series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik}, ISSN = {1238-3985} }

@techreport{2501, author = {Michael Niemann and Christian Janiesch and Holger Kuprian and Axel Korthaus and Oliver Müller and Martin Matzner}, title = {Prototypical Support}, year = {2011}, editor = {Janiesch, C.; Niemann, M.; Steinmetz, R.}, series = {The TEXO Governance Framework - Whitepaper}, ISSN = {} }

@inproceedings{2378, author = {Jörg Becker and Fábio Alexandrini and Thiago Souza Araujo and Jullian Hermann Creutzberg and Martin Matzner and Matthias Voigt}, title = {IT-supported Strategic Management in Municipal Public Administration in Brazil}, year = {2010}, editor = {}, pages = {}, booktitle = {e-Society 2010}, note = {Porto, Portugal}, ISBN = {} }

@inproceedings{2385, author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller}, title = {Total Cost of Service Life - Decision Support for Selecting and Orchestrating Services}, year = {2010}, editor = {}, pages = {}, booktitle = {IADIS International Conference e-Society 2010}, note = {Porto, Portugal}, ISBN = {} }

@inproceedings{2424, author = {Jörg Becker and Martin Matzner and Matthias Voigt}, title = {Selecting Interorganizational Standards – A Management Cybernetics Perspective}, year = {2010}, editor = {Proceedings of the Americas Conference on Information Systems (AMCIS)}, pages = {}, booktitle = {16th Americas Conference on Information Systems (AMCIS)}, note = {Peru}, ISBN = {} }

@article{2377, author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller}, title = {Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services}, year = {2010}, pages = {282-288}, volume = {53}, number = {}, journal = {Lecture Notes in Business Information Processing} }

@article{2422, author = {Jörg Becker and Martin Matzner and Matthias Voigt}, title = {Theory-based Analyses of Interorganisational Standards for Self-organising, Adaptive Value Creation Networks}, year = {2010}, pages = {}, volume = {27}, number = {}, journal = {Electronic Communications of the EASST} }

@misc{2408, author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß and et al.}, title = {Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung, in: Deutsches Institut für Normung e.V. (Hrsg.): PAS 1091. Beuth Verlag, Berlin, 2010}, edition = {}, address = {Berlin}, year = {2010}, booktitle = {}, editor = {Deutsches Institut für Normung e.V.}, pages = {}, volume = {}, number = {}, booktitle = {}, note = {}, howpublished = {}, series = {}, journal = {Australian Journal of Information Systems}, publisher = {Beuth Verlag}, ISBN = {}, ISSN = {} }

@incollection{2090, author = {Axel Winkelmann and Martin Matzner}, title = {Teaching medium-sized ERP systems - a problem-based learning approach. Proceedings of the Information Systems Development Conference 2008}, edition = {}, address = {New York}, year = {2009}, booktitle = {Information Systems Development: Towards a Service Provision Society}, editor = {Papadopoulos, G.A.; Wojtkowski; W.; Wojtkowski, G.; Wrycza, S.; Zupancic, J.}, pages = {891-901}, volume = {}, publisher = {}, ISBN = {} }

@inproceedings{2089, author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner}, title = {Configurative Service Engineering – A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance}, year = {2009}, editor = {}, pages = {}, booktitle = {42nd Hawai'i International Conference of System Sciences (HICSS-42)}, note = {Waikoloa, Hawai'i, USA}, ISBN = {} }

@inproceedings{2307, author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß}, title = {A Framework for Design Research in the Service Science Discipline}, year = {2009}, editor = {}, pages = {}, booktitle = {15th Americas Conference on Information Systems (AMCIS)}, note = {San Francisco, California, USA}, ISBN = {} }

@inproceedings{2165, author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller}, title = {Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector }, year = {2009}, editor = {}, pages = {}, booktitle = {First International Symposium on Services Science}, note = {Leipzig, Germany}, ISBN = {} }

@inproceedings{2170, author = {Jörg Becker and Ralf Knackstedt and Martin Matzner}, title = {Webservices für die Verrechnung in Wertschöpfungsnetzwerken auf Basis Vollständiger Finanzpläne}, year = {2009}, editor = {}, pages = {}, booktitle = {9. Internationalen Tagung Wirtschaftsinformatik (WI 2009)}, note = {Wien}, ISBN = {} }

@inproceedings{2313, author = {Martin Matzner and Matthias Voigt and Fábio Alexandrini and Thiago Souza Araujo and Jörg Becker}, title = {Process Modelling in Brazilian Public Administrations: The domain-specific PICTURE approach}, year = {2009}, editor = {}, pages = {}, booktitle = {15th Americas Conference on Information Systems (AMCIS)}, note = {San Francisco, California, USA}, ISBN = {} }

@inproceedings{2109, author = {Fábio Alexandrini and Jörg Becker and Diego Ricardo Holler and Francisco Spaeth and Martin Matzner and Philippe Fuchs and Jeancarlo Visentainer and Daniel Gomes Soares and Icaro Jose Vendramini}, title = {Governo Eletrônico nos Municípios do Alto Vale do Itajaí - Santa Catarina – Projeto Transreg}, year = {2008}, editor = {}, pages = {}, booktitle = {Simpósio de Excelência em Gestão e Tecnologia (SEGeT 2008)}, note = {Resende, RJ, Brasil}, ISBN = {} }

@inproceedings{2105, author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Jens Pöppelbuß}, title = {Creating and Monitoring Intra-cooperation Settlement Systems for Product-Service Systems: a finance plan based approach}, year = {2008}, editor = {}, pages = {}, booktitle = {RESER}, note = {Stuttgart}, ISBN = {} }

@inproceedings{2104, author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Jens Pöppelbuß}, title = {Leveraging Product-Service Systems by Implementing Service Oriented Architecture}, year = {2008}, editor = {}, pages = {}, booktitle = {RESER}, note = {Stuttgart}, ISBN = {} }

@inproceedings{2103, author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Jens Pöppelbuß}, title = {The Research Map of Hybrid Value Creation: A Repository for Research Results}, year = {2008}, editor = {}, pages = {}, booktitle = {RESER}, note = {Stuttgart}, ISBN = {} }

@inproceedings{2077, author = {Jörg Becker and Martin Matzner and Oliver Müller}, title = {Comparing Architectural Styles for Service-oriented Architectures – a REST vs. SOAP case study}, year = {2008}, editor = {}, pages = {}, booktitle = { 17th International Conference on Information Systems Development (ISD)}, note = {Paphos, Cyprus}, ISBN = {} }

@inproceedings{2053, author = {Jörg Becker and Martin Matzner and Oliver Müller and Axel Winkelmann}, title = {Towards a Semantic Data Quality Management – Using Ontologies to Assess Master Data Quality in Retailing}, year = {2008}, editor = {http://aisel.aisnet.org/amcis2008/129}, pages = {}, booktitle = {14th Americas Conference on Information Systems (AMCIS)}, note = {Toronto}, ISBN = {} }

@article{2110, author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Tim Kröger}, title = {Leistungsbündel aus Produkten und Dienstleistungen}, year = {2008}, pages = {69-73}, volume = {24}, number = {5}, journal = {Industrie Management} }

@article{2070, author = {Axel Winkelmann and Martin Matzner and Oliver Müller and Jörg Becker}, title = {Ein Plädoyer für die Berücksichtigung von Semantik beim Stammdaten-Alignment - Vorgehensmodell und prototypische Anwendung im Einzelhandel}, year = {2008}, pages = {165-181}, volume = {138}, number = {}, journal = {Lecture Notes in Informatics} }

@inproceedings{1985, author = {Jörg Becker and Björn Niehaves and Felix Müller-Wienbergen and Martin Matzner}, title = {Open Source Public Sector Business Intelligence Systems}, year = {2007}, editor = {Barry, C., Lang. M., Wojtkowski, W., Wojtkowski, G., Wrycza, S., Zupancic, J}, pages = {}, booktitle = {16th International Conference on Information Systems Development (ISD'07)}, note = {Galway, Ireland}, ISBN = {978-0387304038} }

@misc{1988, author = {Martin Matzner and Michael Räckers}, title = {Das Bürgerbüro als Integrationspunkt - Stand und Perspektiven der Verzahnung von Frontoffice und Backoffice in Bürgerbüros von NRW-Kommunen}, edition = {}, address = {Münster}, year = {2007}, booktitle = {}, editor = {Jörg Becker}, pages = {}, volume = {}, number = {}, booktitle = {}, note = {}, howpublished = {}, series = {}, journal = {e-Service Journal}, publisher = {}, ISBN = {}, ISSN = {} }